It’s all about speed and usage.
Broadband speed is measured in Mbps (megabits per second) and the higher the number, the faster it is. To make life easier, we've classified broadband offers into two categories – standard (up to 17Mbps) or fibre (speeds over 17Mbps)
Fibre isn't available everywhere, so when you start a broadband quote we'll check your postcode and only show you relevant deals.
Broadband usage is all about the amount of information (or data) you upload and download. The more you do online and the more devices you have, the more data you're going to need. That's why unlimited broadband packages are so popular and are the best bet if you're worried about going over your data limit.
But even when you've got unlimited broadband, if you are a really heavy user you might need to ask more questions. Many providers have a fair usage policy. Up to 50 customers can share the same internet line, so if one user is continually downloading it can slow the connection for everyone else using the connection at the same time.
If you are a continual heavy user or do a lot of peer-to-peer sharing your ISP might tell you that they feel your usage is excessive and point to their fair usage policy and ask you to stop uploading and downloading files at peak times during the day. They may also use traffic management methods such as slowing down the speed of your connection at peak times – also known as throttling. If they consider you have really overstepped that can even terminate your internet connection.